Delete the default profile by clicking on the Remove button.Launch Outlook, and then click on Info > Account settings dropdown > Manage Profile.Let’s take a look at the description of the process involved concerning each of the listed solutions. The first, three can be configured by the end-user, while 4 and 5 are only for Servers.īefore you proceed with the solutions below, make sure your PC is not experiencing internet connectivity issue and that the Exchange server is not offline – if you are an IT or Exchange administrator, the Microsoft Remote Connectivity Analyzer can help you diagnose a number of issues, like Outlook account setup, connectivity issues, etc. Create new alias for the Office 365 user.Run Microsoft Support and Recovery Assistant.Deploy a Group Policy setting to update existing Outlook profiles with RPC encryption.Disable the encryption requirement on all CAS servers.Update or create your Outlook profile with RPC encryption.If you’re getting The connection to Microsoft Exchange is unavailable error message when setting up Outlook on your Windows 11/10 PC, you can try our recommended solutions below in no particular order to resolve the issue on your system. Connection to Microsoft Exchange is unavailable when setting up Outlook This issue can occur if the user has an account at a third-party provider that uses the same email address and password that the user’s Office 365 account uses. Outlook must be online or connected to complete this action. The connection to Microsoft Exchange is unavailable. This error mainly occurs when you have added a type of email account to Microsoft Outlook, but you may use these suggestions even if you have not used such a form of an email address. In this post, we offer the most suitable solutions to this issue. Some users that have Microsoft 365 or Microsoft Office installed on their Windows 11 or Windows 10 computer may get the error message The connection to Microsoft Exchange is unavailable when setting up Outlook or adding a new email ID on their device.
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